Customer Care briefing and scripting on customer price increase.

At the risk of giving away my age, I am going to share a memory. It was a beautiful, sunny day. I was at a petting zoo with my children at an age when they were young enough to still think all animals were magical and ice cream was a food group. I captured every moment of this special day, and looked forward to being able to relive those times when my girls were grown and gone. Unfortunately, the heavy flip phone that once seemed to be so advanced no longer has a viable or replaceable battery,

Proposal narrative for senior center.